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Salum International
Resources and Globalperformer combine their expertise in the areas of
Collaboration Management and Performance
Architecture to deliver a unique approach that impacts
productivity, creativity and innovation.
Facilitators: Sam Wazan and Carlos Salum
Who can
benefit:
WHAT WE DO
Increase the efficiency
and quality of work by defining a performance architecture unique to
collaborating teams across the world.
BUSINESS PROBLEM
The cultural
differences of collaborating companies and countries prevent them from
realizing the full potential and benefits of offshore outsourcing.
SYMPTOMS
1.
Delayed projects
2.
Demoralized local staff
3.
Loss of confidence in IT management and business sponsors
4.
Higher employee turnover rate on both sides
5.
Concentrated knowledge in few key professionals
6.
Bad news is rarely timely
CAUSES
1.
Languages barrier
2.
Weaknesses hidden for convenience
3.
Discomfort in voicing disagreements constructively
4.
Loose definition of lexicon of frequently used terms
5.
Value of projects and deliverables to each contributor is different
6.
Varying personal agendas
7.
Misaligned corporate agendas
OUR APPROACH
Conduct a
Current State assessment to make the intelligent change
Offshore
Governance Audit
Project Quality
Assurance
Interview
Business Sponsors
Future State
Deliverables are typically the following:
Offshore
Governance System
Communications &
Awareness Training (Performance Architecture and Innovation/Problem Solving
meeting techniques)
Project(s)
Turnaround Plan(s)
About Sam Wazan
Sam Wazan, the founder and
former CEO of Stripling & Beck, Inc, an offshore IT services consultancy
firm, is the founder of Global Performer. After spending five years owning
and running an offshore IT firm, Sam applied his US business and cultural
know-how to develop a unique, relevant and no nonsense successful Cultural
Awareness & Collaboration training program allowing US companies to diminish
the time to reap the benefits of offshore outsourcing.
An expert in business
management, organizational change and business process design and
transformation, Mr. Wazan couples understanding of the significance of the
business drivers and technology, as well. He helps position companies to
succeed in outsourcing IT and/or back-office functions.
Other services that can be
provided include the selection of functions that can be outsourced,
selection of relevant offshore IT vendors and most importantly Outsourcing
Governance systems. The latter consists of first Collaboration Management
that revolves around communications training and continuity programs,
Knowledge Management, Business & Relationship Management and Projects
Management.
The Outsourcing Governance
system ensures the benefits of outsourcing are realized by developing
relevant and measurable programs. Outsourcing Governance is geared to first
diminish the communications and culture divides, accelerate the realization
of benefits in outsourcing, route projects and fund projects and allocate
resources optimally.
During his career at Ernst
& Young and marchFIRST, Sam managed multi million dollar projects. Clients
of Global Performer include the Wall Street Journal’s Office Media Network
and Decision Support Inc., VR Systems and more.
For more information,
please contact us with your requirements |
